La Qualité dans les services : (Record no. 33703)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00932 a2200313 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | 000 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170928181107.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170928b xxu||||| |||| 00| 0 eng d |
| 020 ## - NUMERO INTERNATIONAL NORMALISE DES LIVRES | |
| International Standard Book Number | 2-7178-4053-2 |
| 037 ## - SOURCE OF ACQUISITION | |
| Stock number | De 9123 |
| 040 ## - SOURCE DU CATALOGAGE | |
| Original cataloging agency | BUAC |
| Language of cataloging | BUC |
| Transcribing agency | BUC |
| 041 ## - CODE DE LANGUE | |
| Language code of text/sound track or separate title | Fre |
| 100 ## - VEDETTE PRINCIPALE - NOM DE PERSONNE | |
| Personal name | Caby, François |
| 100 ## - VEDETTE PRINCIPALE - NOM DE PERSONNE | |
| Language of a work | Fr |
| 245 ## - TITLE STATEMENT | |
| Title | La Qualité dans les services : |
| Remainder of title | Fondements, témoignages, outils |
| Statement of responsibility, etc | / par François Caby, Claude Jambart ; préf. hervé Sérieyx |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Paris: |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Economica, |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | 2000 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 179p. |
| Other physical details | couv. en coul. ; |
| 300 ## - PHYSICAL DESCRIPTION | |
| Other physical details | 24 cm. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | (Collection technique de gestion) |
| 630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | 65 - Gestion et organisation de l'industrie, du commerce, de la communication et des transports |
| 9 (RLIN) | 11107 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | 6 - SCIENCES APPLIQUEES |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service : qualité |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | marqueting |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Jambart, Claude |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Libre Accès |
| Withdrawn status | Lost status | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Date acquired | Source of acquisition | Coded location qualifier | Koha issues (times borrowed) | Koha full call number | Piece designation (barcode) | Koha date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bibliothèque Universitaire Centrale | Bibliothèque Universitaire Centrale | 28/02/2009 | Don ARES | De 9123 | 658.6 CAB | De 9123Buc | 28/02/2009 | 01 | 28/02/2009 | Libre Accès |