TY  - GEN
AU  - BERRY, Thomas
TI  - Managing the total quality transformation
SN  - 0-70-005071-6
PB  - McGraw-Hill
KW  - MANAGEMENT
KW  - SYSTEME DE MANAGEMENT
KW  - GESTION D'ENTREPRISE
KW  - MANAGEMENT DE LA QUALITE
N1  - 2 ex
ER  -